Responsible Gaming
Gaming Should Be Entertainment
We are committed to promoting responsible gaming practices. Gambling should always be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never chase your losses.
Playing at non-GamStop casinos is your choice, but it comes with responsibility. Please gamble within your means and seek help if you feel your gaming is becoming problematic.
Age Verification
In the United Kingdom, you must be 18 years of age or older to gamble. We take age verification seriously and all players must provide proof of identity and age before participating in any gaming activities.
If you are under 18, please do not attempt to register or access gambling services. Parents and guardians should be aware of the risks and monitor their children's online activity.
Warning Signs of Problem Gambling
Are you experiencing any of the following? If so, you may be developing a gambling problem:
- Gambling with larger amounts than planned
- Constantly thinking about gambling or past gambling sessions
- Feeling the need to gamble with increasing amounts to achieve the same excitement
- Attempting to cut back or stop, but being unable to do so
- Becoming irritable or anxious when trying to reduce gambling
- Using gambling to escape problems or negative emotions
- Lying to family members or friends about gambling activities
- Chasing losses by continuing to gamble to recover money
- Jeopardising relationships, education, or career due to gambling
- Borrowing money to fund gambling activities
- Feeling guilty or ashamed about gambling behaviour
- Unable to account for time spent gambling
If you recognise any of these signs in yourself, it's important to seek help immediately.
Self-Help Tools & Responsible Gaming Features
Many online casinos offer built-in tools to help you maintain control. These include:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a limit on the amount you are willing to lose
- Reality Checks: Regular pop-up reminders showing how long you've been playing and how much you've wagered
- Time Limits: Set a maximum session duration before automatic logout
- Self-Exclusion: Temporarily or permanently exclude yourself from a casino for a period of your choosing
- Account Closure: Request permanent closure of your account
Take advantage of these tools to help manage your gambling responsibly.
Support Organisations & Resources
If you are struggling with problem gambling, professional help is available. Please reach out to one of these trusted organisations:
United Kingdom
- GamCare – Free, confidential support and counselling
Website: www.gamcare.org.uk
Phone: 0808 8020 133 (free, 24/7) - GamStop – National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk - Gamblers Anonymous – Peer-support fellowship
Website: www.gamblersanonymous.org.uk - National Problem Gambling Clinic – NHS-affiliated specialist service
Phone: 0203 641 0206
International Support
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
Need Help?
If you are concerned about your gambling or that of someone you know, please seek help today. There is no shame in reaching out. Professional advisors and support workers are available to provide confidential, non-judgmental assistance.
Contact one of the organisations listed above, speak to your GP, or call a gambling helpline immediately. Recovery is possible, and help is available 24/7.